SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shopotify (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shopotify.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This look!
The clock is very pretty. It is simple but elegant to look at. So far it’s functioning very well. The Seller was very kind and reachable . Though it was delivered very late but I understand it since it was due to some unforeseeable events. Overall, it was worth the wait.
Ok
Very satisfied. Display is clear and the toughness is outstanding.
Good watches, but there are several minuses for "bedside" use: too high brightness even at minimum level, loud beep accompanying pressing any button, no ability to turn on the display by touch, only cotton or button.
Appearance consistent with the description. Works flawlessly.
The clock is good, it works. Came pretty fast, thank you
Ok
Nice display, remember there is no power adapter
The clock every 12 hours turn off display. Then I must it to switch on with buttons on the back side. It is not comfortable :-(
It is practical and meets all my expectations. I recommend it.
ok
Generate. veikia beget.
It is not wood, but plastic. Furthermore a cute alarm clock.
Product arrived early and beautifully packaged!
A little crooked Corps. And shimmers the scoreboard. In the rest, excellent watches. It's super fast.
Normal, but the color is not quite black, rather graphite
I love it! Only problem is that it eats AAA batteries like crazy, but i just attach it to my PC with the usb and no batteries are needed!
Everything is fine. Work, glow. The picture is right brighter, but this is less enough, but at night there will be no puddle in the eyes.
The clock is super, came to Kirov in 10 days, work, packed well
Made the request on 28-Sea and received on 23-abr. The product came well packed and in perfect condition. Instructions in English.
Super watches, very very satisfied! Order and will not regret!
The watch is just gorgeous. Despite the fact that now the problem with air freight due to covid-19. The parcel to Ukraine came for a month and three days. And this is the first store who also warned when ordering that the parcel can be delayed. I recommend the seller definitely.
Great products Well protected. Batteries Not Supplied
Great Product
Excellent colors, I recommend taking with orange illumination, very nice look.
The goods are super, delivery to the Stavropol territory 10 days just super
The watch came quickly, perfectly packed, beautiful
Got there quickly. Pretty cute. Work.
great!! as described, very nice!!
Delivery to the Chelyabinsk region. Three weeks. The clock is smaller than expected. But in general, it's normal. Dimensions 15 х7х4см, the dimensions of the numbers 1x2 cm, glow bright, visible well. The thermometer shows correctly. I recommend to buy.
Great watch. They look like an ordinary tree. The dials look beautiful. Shipping fast. Seller recommend
Everything alright. But on batteries holds up to 1 week.
Thank you very much, just like in the pagina
thank you